Wi-Fi Connected But No Internet — What to Check

If a device connects to Wi-Fi but has no internet access, the problem can be with the router, ISP, DNS, device network settings or a temporary outage.

What you should know

First test another device on the same Wi-Fi. Restart the router if appropriate, check whether other sites work, and avoid changing advanced settings unless necessary. If every device is offline, contact the internet provider.

Safe download tips

• Use the official developer or publisher website.
• Read the installer name and operating-system requirements before installing.
• Keep Windows, Android and security software updated.
• Back up important files before major software or system changes.

RavanTech help

Need help choosing software or troubleshooting a computer problem? Explore our guides or contact RavanTech.